When it comes to order fulfillment, the “last mile” delivery is often the most important factor. This final step in the process can make or break customer satisfaction, so it’s no surprise that companies are always looking for ways to improve last mile delivery. Here are some of the latest trends in last mile delivery, from same-day shipping to drones and beyond.
Stay ahead of the curve and ensure your customers always receive their orders on time by implementing these trends in your own fulfillment operation.
What is Last Mile Delivery?
The “last mile” of order fulfillment is the final step in getting products to customers. It’s the part of the process that takes items from the distribution center or warehouse to the customer’s doorstep. This last mile can be a critical factor in customer satisfaction, so it’s important to make sure it’s as smooth as possible.
What Are the Challenges of Last Mile Delivery?
There are a few challenges that come with last mile delivery. One of the biggest is ensuring that products arrive on time, especially if they’re being shipped to customers in other parts of the country or world. There can also be issues with delivery accuracy, as well as with managing customer expectations.
1) The size of the company
2) Geographical location
3) The type of product being delivered
4) The shipping needs of the customer
5) The delivery time window required by the customer
6) The order volume of the company
8) Labor availability and costs
9) Delivery vehicle and fuel costs
10) Infrastructure limitations
The Latest Trends in Last Mile Delivery
There are a number of trends in last mile delivery that companies should be aware of. Here are some of the most important ones:
1) Gig economy and crowdsourcing
2) Same-day shipping
3) Drones and beyond
6) Delivery services
7) Artificial intelligence
How Flash Logistics improves logistics and fulfillment
At Flash Logistics, we have a team of experts who can help you navigate the ever-changing landscape of last mile delivery in Singapore. We can provide you with the tools and resources you need to ensure that your products arrive on time and in perfect condition.
Contact us today to learn more about our services and how we can help you improve your fulfillment operation.
Don’t forget to check: Last Mile Delivery Trends and Challenges in Singapore